Trust us to Get It Right!

Project Consultation

We review project plans and visit jobsites to optimize design and product selections and maximize budget, functionality, fit, and timeline

We review project plans and visit jobsites to optimize design and product selections and maximize budget, functionality, fit, and timeline

Experienced Imagen de ejemploStaff

Our team's extensive technical experience ensures your project is done right the first time.

No Cost Estimate

Get a no-cost, no-obligation estimate of how much your dream project will cost.

Your shower door has been installed!

The next 24 hours

  • We know you're excited to use your new enclosure but we recommend letting everything remain undisturbed for a full 24 hours. This allows the silicone to dry and the glass to fully lock in place.

  • We placed a removable sticker on your glass with some of the important details for your review. Feel free to peel it off once you've read it.

  • We may have used some tape to hold the glass in place while the silicone dried. After 24 hours, you can remove the tape. Any adhesive residue left on the glass can be easily removed with a product like Goo Gone.
Our Trusted Shower Door Warranty
See what your warranty covers and how we can help you

​Below are a few of the most frequently reported things that customers experience. Some of these issues are beyond our control while some are covered by our 10-Year Limited Warranty. If you believe you have a problem that falls under our warranty coverage, just call our Shower Door Department at
412-458-6677 for assistance.

Glass shower enclosures are not 100% watertight.

Your salesperson would have explained that you may experience some overspray or leakage. The two biggest causes of water escaping the shower are the construction of the opening and the actual usage by each person. Since we can't control either of these factors we can't warrant against leakage. During the fabrication and installation, we do everything we can to minimize the amount of overspray you may experience. If you feel that the amount of water escaping the shower is significant, give us a call and we'll see what we can do.

Your hinges may make some noise.

As hinges adjust to the weight of the glass and the settling of your house the mechanical movements may result in a clicking sound. This is normal and you should not be concerned. The clicking may even come and go periodically. If you are experiencing any noise that does not go away and is audibly bothersome, give us a ring.

Your door is not designed to close on its own.

Hold the handle as you gently guide your door into a closed position.

You may see markings when the glass is steamed up that are not visible otherwise.

This is very common and does not represent any defect in the glass or the fabrication process. You may see swirls or cross hatch lines that result from microscopic particles settling in the peaks and valleys of the glass surface. These particles come from the tempering process and their minute size prevents us from being able to control or completely eliminate their presence.

Mold may appear in the caulking or the caulking may become discolored.

Mold is another one of those things that we cannot control and mold thrives in wet conditions. Mold may penetrate and form under the silicone caulking. Exposure to light and humidity can cause the clear silicone to darken or yellow over time. If you experience either of these issues we can replace the silicone but it is not a service that would be covered under warranty.

An operable piece of glass (such as the door) may begin to touch or be impeded by another piece of glass or a wall.

If you are experiencing this, use caution and do not let the glass hit with any force or you risk the glass being damaged. Call us immediately. This issue can be caused by the seasonal expansion or contraction of the walls of a home.

We also provide a downloadable PDF version of the warranty for your convenience.

Care & Maintenance

Effortlessly clean your glass & mirrors with our non-abrasive products

Our Clean Seal Shine glass protectant products and kit help to keep your beautiful new glass shower enclosure looking like new!  

For best results, purchase our Clean Seal Shine kit with your new enclosure.

For normal cleaning and maintenance of glass and mirrors, use our ammonia free Rex Foaming Glass Cleaner.


Can tempered glass be altered?

Unfortunately due to the fabrication process, tempered glass cannot be altered in any way.​

Can Rex cut down my glass/mirror?

Yes! We can cut down any glass or mirror that is able to be altered if you can bring the item to us. However, Rex does not assume responsibility for any glass or mirror breakage during the cutting process.​

Can I get a single pane replaced in my window?

If the window pane is a single-pane window, then yes. However, if the window is a double-paned (insulated) unit and one of the panes is cracked or broken, the whole insulated unit will need replaced.​

Does Rex give free estimates?

Yes! Call or visit one of our three locations to begin the process.

How can I obtain a new plastic strip / sweep at the bottom of my door?

The rubber or plastic strip at the bottom of your shower door is called a sweep. The best way to obtain a new sweep is to visit our Kennedy Township location with your old sweep and a new one can be cut on site. If you are not local to the Kennedy Township store, a new sweep can be cut from dimensions provided and shipped (additional shipping costs apply).​

How do I secure a mirror if I install it myself?

To mount a mirror yourself, Rex sells various mirror clips as well as adhesive to help secure mirrors.​

What are the benefits of tempered glass?

Fully tempered glass is approximately four times stronger than annealed glass of the same thickness and configuration. When broken, it will break into many relatively small fragments, which are less likely to cause serious injury. Tempered glass is also more heat and scratch resistant, and will stand up to everyday use and wear and tear.​

Do you work with only contractors or the general public?

We partner with homebuilders, remodelers, general contractors, and the general public. If you know what you would like, but have questions on completing the project, our educated staff is here to help guide you through the process.​

Questions not answered?
Call our showrooms at 412-921-7777 and our staff can help!